Frequently Asked Questions
Everything you need to know about shopping with AF Home.
What are your standard shipping times and costs?
We offer free standard shipping on all orders over $75. Most orders are processed within 1-2 business days, with delivery typically taking 3-7 business days depending on your location.
What is your return policy for home goods?
We want you to love your purchase. If you are not satisfied, you can return items in their original condition within 30 days of delivery for a full refund, minus shipping costs.
Which payment methods do you accept?
AF Home accepts all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
How can I track the status of my order?
Once your order ships, you will receive an email confirmation containing a tracking number and a link to the carrier's website to monitor your package's progress.
Are your products covered by a warranty?
Yes, many of our furniture and electronic items come with a 1-year limited manufacturer warranty against defects in materials and workmanship.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we process orders quickly. You can cancel or change your order within 1 hour of placement by contacting our customer support team directly.